Connected Customer

CUSTOMER EXPERIENCE
2023 – 2025

Patient Care

HEALTH & WELLNESS EXPERIENCE
2022 – 2023

Assortment

ENTERPRISE EXPERIENCE
2021 – 2022

Visit Prep

PATIENT EXPERIENCE
2020 – 2021

How might we prepare patients for their visits ahead of time so they spend less time waiting in the office to be seen?

Secure Messaging

PATIENT EXPERIENCE
2020

How might we provide patients the ability to chat with their doctors in-between visits so they feel connected and heard?

Patient Pay

PATIENT EXPERIENCE
2018 – 2019

How might we provide patients with a medical bill they trust and understand so they feel empowered to pay?